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Abuse signals

An hourly check looks for three patterns:

  • Redemption spike: one code redeemed in 24 hours far more often than its recent average (4 times by default, with at least 10 redemptions). This can mean the code leaked.
  • Possible leak: more than a set share (60% by default) of a public code’s recent redemptions come from first-time customers.
  • Multiple accounts: the same customer IP or shipping address appears across several billing emails on a code limited per customer.

These are flags, not blocks. Store Steward never stops a customer at checkout. Ticking “Ignore loyalty and reward-plugin coupon codes” keeps per-customer reward codes (such as those from SmartCouponX) out of spike alerts.

A spike can also mean a good campaign. Look at the evidence before acting.

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