Answers "where is my order?" and drafts returns, refunds, exchanges and store credit for your one-click approval, with a diff and a full activity log.
WooCommerce stores answer the same post-purchase emails all day: where is my order, can I return this, can I swap it, when do I get my money back. Most AI tools that act on orders are built for Shopify. The ones that support WooCommerce mostly look an order up and hand refunds to a person, and per-resolution pricing adds up fast. Automation that moves money on its own has burned merchants before.
Customers always receive translated template replies. The AI never writes text a customer sees. Inbox assist drafts a reply for you to review, and a reply guard warns you about amounts, dates or promises the facts do not support.
No provider yet? Templates and forms still answer order status from live WooCommerce data and tracking plugins (WooCommerce Shipment Tracking, Leet Order Tracking, ShipStation, with TrackShip delivery status) and still collect return requests for your queue.
HPOS compatible, with theme-overridable emails, a personal data exporter and eraser, retention purge and optional data removal on uninstall. Store credit works as a WooCommerce coupon or through Advanced Coupons or TeraWallet. Requires WordPress 7.0, PHP 7.4 and WooCommerce 9.0 or newer.
Every refund, credit, exchange or cancel waits in an approval queue with a field-level diff of what will change.
Each execution is snapshotted first, with revert where WooCommerce allows a clean undo. Irreversible steps are labelled.
A deterministic policy engine sets eligibility and exact amounts from your return window, exclusions and fees.
Order status from live WooCommerce data and common tracking plugins, in a portal and My Account panel.
Runs on the provider you set under Settings > Connectors. Personal data is redacted before every prompt.
An append-only log of every message, AI call, decision and execution, with CSV export and an integrity check.
Every plan comes with the full plugin, a license key the moment you pay, and updates and support while your license is active.
Black Friday Sale
First year at the offer price, then $49/yr.
First year at the offer price, then $99/yr.
First year at the offer price, then $199/yr.
One payment, yours forever.
What Leet Resolution Desk needs to run, and what it works with.
Download the zip from your account, then go to Plugins > Add New > Upload Plugin in wp-admin, upload it and activate. WooCommerce 9.0 or newer must be active.
Open WooCommerce > Resolution Desk > Settings > License and click Manage license. It opens the Resolution Desk License screen under WooCommerce, where you paste your key.
Everything keeps working. A license is needed for updates and support only.
No. The AI only interprets a request and stages a proposal. Money, stock and order changes happen only after you approve, and each one is recorded in the activity log.
No. Without one, templates and forms still answer order status and collect return requests. Add a provider under Settings > Connectors for AI reading of requests and inbox drafts.
Redacted text only: the customer's message with names, addresses, emails, phone numbers and card-like numbers replaced, plus item names and order status facts. Customers always get template replies.
Pay once a year, get your license key instantly, and install it in a minute. Updates and support are included.
Security · Abilities API
See which AI agents, REST clients and user roles can run each ability on your site, graded by severity, without ever executing one.
Accessibility · Content
Finds accessibility problems in your block content, proposes a fix for each, and changes nothing until you approve the exact diff.
WooCommerce · Promotions
Proposes WooCommerce promotions from your own sales data, shows the margin first, and triages reviews. You approve everything; every change reverts.
