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Getting Support

Support is included while your license is active.

  1. Log in to your account at technoleet.dev and open a support ticket.
  2. Include:
    • the SmartCouponX, WooCommerce, WordPress and PHP versions (copy the WooCommerce > Status > System status report);
    • which trigger or page is affected and the exact steps you took;
    • screenshots of the relevant settings tab;
    • the smartcouponx entries from WooCommerce > Status > Logs with Debug Mode enabled.
  3. We answer tickets on business days; most replies go out within one or two business days.

Please remove customer email addresses and license keys from logs and screenshots before attaching them.

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