FAQ
Where do I enter my license key?#
Under WooCommerce > SCX License (or Settings > SCX License when WooCommerce is inactive). Your keys are listed under Dashboard > License Keys on technoleet.dev.
Does the plugin stop working when my license expires?#
No. Coupons keep being issued and existing coupons stay valid. You only lose plugin updates and support until you renew.
When exactly is the post-purchase coupon sent?#
When the order status changes to Processing or Completed, which means it is paid. Orders from guests do not receive a coupon, and each order receives at most one.
Where do customers find their coupons?#
In the email they receive, on the My Account dashboard under Your Active Coupons, and as one-click suggestions above the classic checkout form.
Can a customer give their coupon to a friend?#
No. Every coupon is restricted to the recipient’s email address and limited to one use.
Can coupons be combined with other coupons?#
No. Reward coupons are set to individual use, so WooCommerce refuses to combine them with another coupon in the same order.
Do customers who were referred get a coupon too?#
Not from the referral itself; the referrer is rewarded. Enable Registration or Post-Purchase coupons to welcome the new customer.
How do customers enter their birthday?#
The plugin reads the birthday user meta field but does not add a form field. Use a profile or checkout field plugin, or custom code, to store the date there.
How do I connect my newsletter form?#
Post action=smartcouponx_newsletter_subscribe, the email and a nonce from wp_create_nonce('smartcouponx_nonce') to admin-ajax.php. See Newsletter Sign-up AJAX.
Does SmartCouponX work with HPOS and the Checkout block?#
Yes. It declares compatibility with High-Performance Order Storage and the Cart and Checkout blocks, and captures referral codes on both the classic and the block checkout. The one-click coupon suggestions are only shown on the classic checkout.
Is there an abandoned-cart or exit-intent coupon?#
Not in version 1.0.0. The cart value and cart item triggers reward customers while they shop; there is no email for carts that were left behind.
What happens when I delete the plugin?#
Its database tables, settings, order and review meta, user meta and scheduled events are removed. Coupons that were already issued are kept because orders refer to them.
Does the plugin send any data to Technoleet?#
No usage data. The daily license check sends only the license key, your site URL and the plugin version.