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Getting Support

Support is included with an active license.

Before you write#

  1. Click Test connection under Connections and note the result.
  2. Open the failing conversation under Chat History → View and copy any “Error: …” line.
  3. Set WP_DEBUG and WP_DEBUG_LOG to true in wp-config.php, reproduce the problem once, and copy the LeetCart AI: lines from wp-content/debug.log.

Contact us#

Open a ticket from your account at technoleet.dev/contact and include:

  • your license key or the email used for the purchase;
  • the plugin version, WordPress version, WooCommerce version and PHP version (all under Tools → Site Health → Info);
  • the AI provider and model you selected;
  • what you expected, what happened and the exact steps to reproduce;
  • screenshots and the log lines above.

Response times depend on your plan and the queue; check the support terms in your technoleet.dev account for the current commitment.

Security#

If you believe you have found a security problem, please report it through the contact form rather than in a public place, and we will respond as a priority.

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