Getting Support
Support is included with an active license.
Before you write#
- Click Test connection under Connections and note the result.
- Open the failing conversation under Chat History → View and copy any “Error: …” line.
- Set
WP_DEBUGandWP_DEBUG_LOGtotrueinwp-config.php, reproduce the problem once, and copy theLeetCart AI:lines fromwp-content/debug.log.
Contact us#
Open a ticket from your account at technoleet.dev/contact and include:
- your license key or the email used for the purchase;
- the plugin version, WordPress version, WooCommerce version and PHP version (all under Tools → Site Health → Info);
- the AI provider and model you selected;
- what you expected, what happened and the exact steps to reproduce;
- screenshots and the log lines above.
Response times depend on your plan and the queue; check the support terms in your technoleet.dev account for the current commitment.
Security#
If you believe you have found a security problem, please report it through the contact form rather than in a public place, and we will respond as a priority.
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