FAQ

Do I need an account with an AI provider?#

Yes. The plugin uses your own API key from OpenAI, OpenRouter or Anthropic, and that provider bills you for usage. There is no AI fee from technoleet.dev on top of the plugin license.

Which model should I choose?#

Start with GPT-4o Mini (OpenAI) or Claude Haiku 5.5 (Anthropic). Both handle product search well and cost little. Move up only if you want longer, more detailed answers. See Choosing a model and controlling cost.

How much will it cost me?#

That depends on the model and how many people chat. The Dashboard shows today’s token usage and, for GPT-4o Mini, an estimated cost. For other models check your provider’s usage page. Keep the rate limit on and set a spending cap at the provider.

Where do I enter my license key?#

Under LeetCart AI → License. The key is in your technoleet.dev account under Dashboard → License Keys. See License.

What happens if my license expires?#

The plugin keeps working with all its features. You stop receiving updates and support until you renew.

Can I use the key on a staging site as well?#

Each key has a number of activations. Deactivate it on a site you no longer use to free a slot, or check your plan’s activation limit in your technoleet.dev account. License requests from local .test sites are allowed, so a local copy for testing works.

Does the assistant see my orders or customer data?#

No. The chat assistant only searches published products and reads the policies you typed in. It cannot see orders or customers. The optional MCP server can list recent order totals and statuses, but only to clients that send the token you generated.

Can I hide the widget on mobile?#

Yes. Turn off Show on Mobile under Chatbot Builder → Behavior.

Can I show the widget only on some pages?#

Not with a setting in this version; the widget loads on every storefront page (never in the admin). You can hide it on specific pages with CSS targeting .swpr- classes, or turn the plugin off while you decide.

Why do products with sizes or colours say “Select options” instead of “Add to Cart”?#

Variable products need the shopper to choose a variation, which the chat cannot do. The button opens the product page instead. Simple products get the Add to Cart button.

Does the assistant filter by colour and size?#

Yes, when your products use the global attributes pa_color and pa_size. Other attribute names are not used for filtering, but keyword search still finds them when the word appears in the product title or description.

Can shoppers delete their chat?#

Yes. The bin icon in the widget header clears the conversation and removes it from your chat log.

Is it compatible with HPOS and the block checkout?#

Yes. The plugin declares compatibility with WooCommerce High-Performance Order Storage and the Cart and Checkout blocks.

Where is the JavaScript source?#

In the plugin’s src folder. Run npm install and npm run build in the plugin folder to rebuild the files in build.