Getting Support
Support is included while your license is valid.
Before you write#
- Update the free Section Blocks plugin and Section Blocks Pro to the latest versions.
- Check Common Issues; caching explains most visibility reports.
- Try with a default theme (Twenty Twenty-Five) and other plugins deactivated on a staging site, if you can.
How to contact us#
Open a ticket from your account at technoleet.dev or use the contact details on the product page. Please include:
- The URL of the page and which block is affected.
- Your WordPress, PHP, Section Blocks and Section Blocks Pro versions (Dashboard → Site Health → Info has them all).
- The condition you set (a screenshot of the Conditional Display panel is ideal).
- Which caching plugin, host cache or CDN you use.
- Any error message from Settings → Section Blocks Pro, and relevant lines from
wp-content/debug.logif you have debugging enabled.
Response times depend on your plan and are listed on the product page. Confirm the current support channel and hours at technoleet.dev; they are not stored in the plugin.
Was this article helpful?
Tell us what was missing
