Getting Support

Support is included while your license is active.

1. Sign in to your account at technoleet.dev and open a support request for Premium Update Gate.
2. Include:
   • the plugin version (shown on the Plugins screen) and your WordPress and PHP versions;
   • whether the site is a multisite network;
   • the output of wp pug status --format=json if you can run WP-CLI;
   • for a held update: the plugin name, the version change and a screenshot of the review, or the review’s package hash;
   • for notification problems: the Last delivery line from the Settings screen;
   • any related lines from wp-content/debug.log.