Getting support

Updated October 31, 2026 1 min read

Support is included with every active licence.

When you contact us, include:

your Ability Gate, WordPress, PHP and (if used) WooCommerce versions
which MCP plugin or agent you use, and how it connects (Application Password, MCP STDIO, AI plugin)
the request id (uuid) from the agent’s error or the request screen, if the problem concerns one request
a screenshot of the request screen or the error message
relevant lines from your PHP error log

Do not send us exports of your audit trail unless we ask: they can contain information about your site’s users.

Confirm before publishing: the support contact (account dashboard ticket or email address on technoleet.dev) and the expected response time.

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