Proactive Server Maintenance & iCare Support
Zero downtime protection, off-site daily backups & 15-minute emergency SLA.
iCare 24/7 System Protection Plans
Guaranteed sub-15 minute emergency incident response, automated daily backups, and security hardening.
24/7 Server Monitoring
Continuous CPU, RAM, disk space, and application uptime monitoring with instant SMS alerts.
Uptime SLA: 99.99% →Encrypted Daily Backups
Automated off-site database backups with 30-day retention and one-click instant disaster recovery.
1-Click Rollback →15-Min Emergency SLA
Dedicated DevOps manager assigned to your server cluster with guaranteed sub-15 minute response.
Hotline Access →Flexible Plans Built For Scale
Choose a plan that fits your business stage. No hidden fees or surprise charges.
Starter Plan
Per month, billed annually
- Up to 5 User Accounts
- Core Software Modules
- Daily Automated Backups
- Email & Community Support
Professional Plan
Per month, billed annually
- Unlimited User Accounts
- All Enterprise Modules & APIs
- Real-time Analytics & Export
- 24/7 Priority Support SLA
Enterprise SLA
Tailored cloud cluster SLA
- Multi-region Isolated Cluster
- Custom Feature Engineering
- Dedicated DevOps Account Mgr
- 99.99% Uptime Guarantee
Frequently Asked Questions
Everything you need to know about our products, licensing, deployment, and support.
1 How fast can we deploy Technoleet products to our servers?
Our turnkey installation scripts allow deployment within 24 hours.
2 Do you offer custom feature development or theme customization?
Yes! Our senior engineering team provides tailored software customizations, API integrations, and custom module development to match your exact business workflow.
3 Can we run Technoleet applications on self-hosted servers or local hardware?
Absolutely. Technoleet supports Docker containerization, AWS, Google Cloud, DigitalOcean, and local Linux/Windows servers with full offline sync support.
4 What kind of support SLA and maintenance packages are provided?
We offer 24/7 technical support, automated daily backups, security patching, and sub-15 minute emergency incident response under our iCare SLA packages.
Still have questions?
Our technical consultation team is ready to answer your technical questions.
Talk to Support TeamSchedule A Free Architectural Consultation
Have questions about our software solutions, custom features, or pricing? Drop us a message.
Dhaka HQ, Bangladesh
Level 12, Technoleet Tower, Gulshan 2, Dhaka 1212
Need Urgent Technical Support?
Our iCare SLA team is available 24/7 for active customer server emergencies.
Call Emergency SLA Hotline